Lightricks

Cloudflare has identified issues with network performance in St. Louis (STL), USA. A fix has been implemented and we're monitoring the results.

We are providing an update on the disruption affecting the Middle East (UAE) (me-central-1) Region. After a thorough assessment, we have determined that we are unable to restore access to the resources and data hosted exclusively in the mec1-az2 Availability Zone. We continue to work on recovering regional resources, as well as zonal resources hosted in the other affected Availability Zones (mec1-az1 and mec1-az3). Since the disruption began in March, most customers have been able to re-establish their operations in other Regions by restoring backups or copying data that remained accessible. AWS Support remains available to help customers who need assistance moving their applications to alternate Regions. We remain committed to supporting our customers in the UAE. We are working on replacing the affected infrastructure and will provide an update on the restoration of our services in the coming months. We have notified the relevant authorities and continue to work with them toward that goal.

A fix has been implemented and we are monitoring. You may experience slow inbox loading and delays to new updates.

We've deployed the fix to most impacted instances, and customers on those instances can publish email content again. We're completing the rollout to the remaining instances, and we expect to finish between November 11 and November 12. Customers on those instances may still see email content in Publishing or Processing status and can follow the steps in the Known Issue article. We'll provide another update as significant progress is made.